Great customer service
Joi F
St Andrews Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MO 63301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Service with the woman that rented me the box truck was excellent, she forgot to give me the dolly or charge me for it so gave it to me for free when I can back later that night asking why my truck didn’t come with one. When coming to return it the blonde male wearing a pink tie in his hair closed the gas station, i tried opening the door to hand the keys to them and he started yelling “we are closed out it in the drop box” i tried to tell him the dolly was in the back of the truck and asked if he wanted the keys so that he could put the dolly away since the rear of the truck doesn’t lock and the possibility of someone opening the truck and stealing it, he then with an attitude tells me “there is nothing i can do about that, put the key in the box” Also, $1 per mile is diabolical, the truck advertised $19.99 why and i paying close to $200 for using a truck for 3 days and putting 138 miles? I could’ve gave a friend $20 and he would’ve helped me move the washer and dryer, only rented the truck so I wouldn’t trouble anyone, I will more than likely never use u-haul again and never go to that station for anything else, I don’t need some weirdo yelling at me when im trying to do the company a favor
HASSAN GHad onsite staff but was questionable as I wanted to complete on my phone but they insisted on completing on theirs. I was hoping I wasn’t getting scammed and they were going to take off in the truck. Price was high considering we drove less than 10 miles and had for less than 6 hours. Local rental.
Jason SWe where quoted three different down payment prices each time that we rented from their the truck we rented needed work done on it
CYNTHIA SYou are doing excellent job, keep up.
Samuel M