been to other u-haul and never got stolen that way. I tryed to speek to someone with the callback, got phone hangup twice
Luc M
Garage AD Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Jerome, QC J7Z7M2
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Customer Reviews
- 4.5 Average Customer Rating
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I would strongly advise caution with this location. There was no actual office — the place appeared to be a house, and I wasn’t even allowed to enter because there were two huge dogs on the property. The person working there took a photo of my credit card information with his cellphone, which made me extremely uncomfortable. On top of that, I was sent the return link very early, and it expired before I could upload the required photo of the back of the truck. Because of that, they charged my credit card an extra $35, which is completely unacceptable. I’ll be calling head office to file a formal complaint.
Alexander KI will recommend if they switch to the good address… by the way, it’s hard to figure how much gas we have to put when it’s almost empty 🙄. The office was not accessible except if you smell steaks and you are dog friendly… I open the door and it was not convenient to have a truck before I walked around to figure it out that the person in charge was behind the house….. I will rent again but I prefer to have someone who can take care of me when I get there 🤷🏻. Price is higher than I expected because we are out of the season and the November 4th can’t be a issue for you…🤷🏻
Stephane sTrès gentil
ALLAN GLa prise en charge du camion sur le site c'est très bien déroulée, l'accueil et le retour ont été rapides courtois et efficaces, c'est comme ça qu'on aime ça Camion avec indicateur de vitesse en miles, très difficile de lire les km/h.
Patrick B