Did not see interior or any personnel. Cross-street listed would be helpful in locating. After hours drop-off worked ok here but not at 2242 White Bear Ave., Maplewood MN. Chat troubleshooting and no phone number was awful.
GREGORY H
Rice St Tobacco Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55117
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Customer Reviews
- 4.0 Average Customer Rating
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My colleague who picked up was accosted by the service worker continually and we were given a trashed vehicle. Disgusting and awful.
LILLIAN RThe vehicle was mainly clean but the cab did smell like someone peed in it. It was a terrible odor. Also - I found several credit cards and social security cards in the cab under the seats. My significant other did a Google search on the guy’s name, located and text him and found out he’d lost his wallet but never rented a UHaul. Apparently someone who had access to the truck at some point got ahold of that guys wallet. I don’t know how the wallet contents could be on the floor of the truck if someone had cleaned it? Totally confused about that. My boyfriend returned the cards to the man, he lives over on Jackson Street and it was nearby where we were.
Lynnette IThis wasn't the location we chose for our drop-off location. U-Haul changed the drop-off location from our preferred location as specified in the contract. When we contacted U-Haul to change the drop-off location back to the one specified in the contract, we were rudely told there would be a significant cost. We were very unhappy that U-Haul did not honor the contract. The Rice Street location was further away in an unfamiliar neighborhood, and was self-service, which forced us to download the U-Haul app. We are very dissatisfied with our U-Haul experience.
DANIEL RVery good
Ku H