The Customer service provided by the Auto shop was OUTSTANDING! Polite and professional! I question the mileage and kick myself for not documenting it before I got out of the truck! We live less than 1 miles from pickup and stopped by a store down the street and made ONE trip from our old address 5430 Dr MLK Jr St. So. To the new address 833 21 Ave South. 1 miles apart. And my mileage said 23 miles??????? Someone else’s drove that truck! I would have said 10 miles tops. We had 2 other pick ups and a trailer show up, so we only needed one trip. Truck had no ramp so I could put on my washer and dryer
Vivian K
St Pete Auto Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Petersburg, FL 33705
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How U-Haul Reviews WorkWe dropped off after hours, no one was there, but all good. Thank you
Ricardo MAc would start and stop working which isn’t fun in the Florida summer. Also the battery died stranding us for 2 hours U-Haul then said someone will reach out to me within 30 business days (that’s 6 weeks of calendar days) to discuss adjusting the bill. That’s crazy.
Michael MAgent was exceeding ly rude and attempted to overcharge us. She then charged us a cleaning fee the day after we returned vehicle! We moved furniture and the truck was clean when we returned the same evening. Agent charged us a cleaning fee the day after we returned the truck! We moved furniture and the truck was clean when we returned it. We will never again rent from this U-Haul location.
Ram KThe place is great. Your app is not. Why do I need to verify my identity by you having to call other people?
Daniel C