I was told by UHaul I can drop off the trailer in Burlington, WI (my home). So I went to the location in Burlington and the Uhaul there told me the city would not allow trailers to be left there. So I traveled to and arrived after hours at HWY 50 storage. No one was there. I understand it's after hours. However I found it confusing where to leave the trailer. I had to call the 1-800 number to clarify what to do. PLEASE look into this so this doesn't happen with another customer.
LOUIS P
Hwy 50 Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, WI 53168
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I really don’t think that there is any reason to change anything, keep up the great customer service that you already have. Professional, friendly, honest, and efficient! I highly recommend the team at Hwy 50 Storage.
STEVEN RWhen I picked up the truck the gas tank was 1/2 full, when I returned the truck it was completely full, it would of been nice to have some kind of credit for that. Just saying.
MARCIA FI have no way to say N/A to this location because we just dropped it off after hours. However we were told to just put the key in the box. We did that then saw we had to check out through the app. So we had to download the app, find our reservation, only to find out we were supposed to take a picture of the odometer. We could still check out but I was worried we were going to get charged. I just think overall communication needs to be better.
BRIAN AI have used this location many times for trailer rentals & have never had any issues. They are always friendly & courteous. Would definitely recommend them! Always a great experience with no issues.
ERIC G