Excellent as always
THOMAS D
Citywide Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salina, KS 67401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very frustrating with parts of the rental experience. Days before we needed our rental we made a reservation to pick up the truck that we wanted to rent, late in the day before we were to pick up the truck I received a call indicating that the truck wasn’t available at that location, what!, I thought that is what the reservation was for, evidently it doesn’t mean that it isn’t reserved. So we had to find an alternative pick up site that was 60 miles in the opposite direction that we were planning on picking up our truck We get this site and they look at us like “are you kidding, we don’t have any available trucks for you.” Finally the person on duty allowed us to take a truck as long as we returned it before 5:30 that same day. Stressful to say the least, then when we do return the truck there were all of these extra charges for mileage etc. not happy we were finally able to get those extra charges taken off our credit card. At the end of the day of moving we’re tired and just want the end of the day to come. We have used U-haul quite a bit in the past with really good experiences but this time not so much.
DALLAS CGreat service and willing to work hard when things change
BARRY CThe woman who helped me in Salina was very cordial. I would suggest that you develop a pry-tool or small jack to assist in lifting the trailer tongue up to the height of the pickup hitch. The equipment was clean but did have sand that I had to sweep out before using it.
DANIEL SThe attendant was very polite and professional
Jean V