Customer Reviews
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.00
Per Month
- Drive Up
- 1st Floor
- Inside Level
- No Climate
- Rollup
- Rate:
- $99.00 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$124.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $124.00 Per Month
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe gate was broken for a while, but I don’t believe that was something they could have prevented. It was a good facility with a good price and in a good location for what we were needing it for.
EDWARD C | Overall ExperienceCindy was very helpful, explained the different units measurement. Went through the billing. Asked our plans, went over option. She was very easy to work with and very knowledgeable at what she does. Thank you and your team at Citywide storage for making this an easy transition.
DOUG S | Overall ExperienceThe staff was always helpful and friendly. The facility was clean and secure. I am very satisfied with the services I received.
Stacey F | Overall ExperienceHave already recommended it to several people. Staff member (Cindy) was above and beyond helpful. Thank you very much!
Teresa W | Overall ExperienceI didn't appreciate being told two different things about a half-month refund for using the unit for less than two weeks. Upon sign-up, I was told half the month would be refunded if we used it less than two weeks, as I said we would be doing. Upon sign-out, I was told that no refunds are offered if only renting for one month. As a business, you need to get your story straight. Still waiting for that refund, and I guess I'll be waiting in perpetuity.
Lisa J | Overall ExperienceWe had a covered RV spot, which was behind an additional locked gate in the gates facility. I wanted this double protection due to the amount of thefts at storage units in the city. For the time we had the facility, my 5th wheel was safe, and secure, and that was a blessing as i could rest easy. Of all the City-wide facilities, this was the safest one.
David V | Overall ExperienceVery pleased with staff and facility! Always clean and very helpful staff! The only place I want to rent, when renting a storage! I’ve used them for many years and I’m sure I will return, when in need of a storage unit again! Thank you so much!
Julie G | Overall ExperienceCindy is absolutely amazing! You are blessed to have her as an employee. Super friendly, knowledgeable and helpful.
Johnny W | Overall ExperienceThey made everything absolutely so easy. Everybody was so polite. It’s the best place I have ever had to rent a storage unit from and I’ve had a lot of storage units that would definitely recommend this place and I would definitely use them again.
Stacey A | Overall ExperienceThank you. Nice working with you. We will be back for more trucks. Take care
ROBERT K | Overall ExperienceGreat experience. No problems at all.
Chuck T | Overall ExperienceTim, Cindy and team are awesome. Always there to help. Great billing communication. Can’t say enough for their year’s of help as we dealt with family loss, need for storage and help with transportation rental to move items to the west coast. THANK YOU CITYWIDE!! Skip
Gilbert C | Overall ExperienceCindy and the rest of the staff are beyond helpful and amazing!
KAMBER S | Overall ExperienceAlways have the best customer service there! I enjoy that staff so much!
Melanie D | Overall ExperienceIt was awesome and convenient thank u
Kelly R | Overall ExperienceEverything was great! Unit was secured and the staff was very accommodating and friendly every time I called
Trisha W | Overall ExperienceCindy was the BEST! Tim and the rest of the staff did a great job also, I dealt mainly with Cindy through out the years. Cindy also helped when I had questions when I lived in Florida. Y'alls units where clean when I moved in, and the trucks where very clean also. I tell evryone deal with Citywide Storage. Thank y'all!
LANA S | Overall Experience