I had an appointment to pick up my uHaul on November 24th at 9. There was no one there. so, i had to call and they said they did not know that they had a rental and it would be half an hour before they could get there. it was over half an hour before they got there and when they started to process my rental they did not have the equipment that i requested. They also were having problems with the computer so they said and the who time the guy was cussing because he kept screwing up the changes that had to be made due to not having the requested equipment. I asked if they could do any reduction on my price due to them not being there at the requested time and also not having equipment that was ordered. he then said they make no money off the uhaul rentals and would not give a discount! They were not professional.
TERESA M
R&L Autos
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salisbury, NC 28146
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Nothing, good experience.
GREGORY BWiper blades needed replacement. Headlights did not illuminate road very well. Very bumpy ride. No auto speed control. Manual windows???
GALEN ROutstanding folks…it was small time but one of the best interactions I’ve ever had renting a trailer!!! Super folks!!!👍😁
ROYDEN FClean the trailer, have the rental person there instead of leaving early. I was scheduled at 4 pm and no one was there and the doors were locked. We left and called another uhaul place and they called someone to get the person that should of been there to get there. No help in hooking up the trailer. No happy with them at all.
SUSAN M