It was the worst experience I ever had! 1- I couldnâ€™t get my rental on time with the check in online- it was awful- the manager wonâ€™t even help me- I had waited and wasted 2 Hours for nothing. 2) truck needed to be checked for tires pressure check- no one even cared to follow up. I paid almost $600 for a shitting service 3) roadside assistance is awful- I was forced to get insurance and what I needed help with was not covered. Why even carry insurance? 4) I filled the gas full and wasnâ€™t refunded the extra while i was told I will. Just awful experience
Trailer Rental & Towing in San Francisco, CA at U-Haul Moving & Storage at Candlestick
Moving to or from San Francisco, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in San Francisco, CA 94124 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in San Francisco, CA
Cargo trailers in San Francisco, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Candlestick!
Utility trailers are perfect for towing large or oversize cargo in San Francisco, CA 94124. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Candlestick provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in San Francisco, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in San Francisco, CA online today!
Trailer and Towing Supplies
The truck that was rented out had transmission issue.
Manager and several female employees were repeatedly, astonishingly rude to customers. I donâ€™t know who does the hiring, but you need someone else to make the hiring decisions. Saw several customers get yelled at. Hostile vibe. I donâ€™t want to go into a store to spend money and get talked to like Iâ€™m an idiot. This experience was ridiculous. They had a sign on the door that clearly said the line begins inside, 6 feet between people, then continues inside. Nobody was inside. Nobody was st the door directing people. Then when customers followed the directions on the sign and came inside, they got yelled at. One employee said to another customer â€œcanâ€™t you read?!â€ Wehrmacht he was clearly following the instructions on the sign. I didnâ€™t catch her name, but the female manager is always extremely rude to customers. Iâ€™ve been in 5 times and always see her being grumpy and condescending toward customers. Itâ€™s just not ok. She needs to find a job where she doesnâ€™t interact with the public. The way she consistently talks to customers is just not ok. She talks to people like they are idiots, and sheâ€™s doing them a favor by being there. She rolls her eyes at people constantly. I donâ€™t normally write reviews ever, but this situation is not okay and something needs to be done.
I called in the morning to confirm the hrs of business. Was told it was from 0700-1900 hrs. I hurried back and reached the establishment by 1800-hrs only to discovered they closed for the day. Had I been given the accurate information in the morning when I called, I wouldn't have wasted an extra trip
Very friendly counter-lady: I've rented from her twice. Didn't check her name - a young, African-American girl: thank you!
I had to wait around half an hour to pick up the van because the yard people were doing something else even though they saw me standing there. I had to go into the office twice to let them know that I was still waiting for the van.
Excellent customer service
Couldnâ€™t accept my return took over 40 minutes to return a one way rental I made. Additionally the rental was at empty tank when it was told it was at 1/2 tank. This was an overly cumbersome experience
Very professional and very helpful.
not a thing it was quick and easy from start to finish.
I was blown away by the professionalism of all employees. In the past, I was shocked by how rudely I was treated and dreaded the process. Bravo to whoever cleaned house and did the hiring. The young man who brought my truck to me was wonderful. He said he prides himself as a customer service professional. Great start to my day Thank you
the woman at the desk was rude and snickered at me when my credit card deposit didn't go through, even after I told her that I wanted to use cash. I had to leave and load up my card and come back which was super inconvenient.
Always look for the best deal, for the customer.
I waited 1 hour and 15 minutes on Friday February 28th to pickup our truck. There was one person working and 10 people in line. This resulted in me having to overpay the guys that I hired to help us move.
This location does a good job for being understaffed!
Excellent equipment.! Excellent Service! Excellent prices.! Great that there are laborers hanging around ready and willing to work.
Clean vehicle and not overcharge customers. Good thing I caught the error and was able to get fix.
Nothing. I guess if there was a USB port in the dashboard, that would be nice:)
Not nearly enough staff. Waited for 50 minutes on a friday morning. Then they didnt properly document itâ€™s return On sunday and I got calls/emails to return:(
Ensure the vehicles have gas in them. Do not give a customer a vehicle with empty gas.
Perfect move. No improvements. Powerful, reliable truck.
The check in and payment process took more than 30 minutes from arrival. Our issue was being sent from the Sunnyvale location due to an issue on Sunnyvale's end. The staff was not accommodating at all. They stated they closed at 7pm but we had to be there by 645pm for a pick up. We were told about the change after 5pm. With commute traffic and coordinating 2 people to get there, meant 90 minutes each way. Wow no understanding. They took our money, charged more than what was discussed and then did not seem to care. Wow, customer service. Teresa
If renting an auto train sport ask questions. They basically hit it up. No assistance in how to hook your car I got more assistance from the day workers outside the gate
We had to wait more then 90 minutes to get a truck. And when we did get it, it was dirty and not clean in the inside. One of the worst places, I have ever been to at a U-Haul!!!!!. Even the gas level was not accurate in the contract versus on the gauge. Just terrible..........