I received no help whatsoever when I returned the trailer. All the gentleman did was tell me where to put the trailer. I asked if there was anything more after I did that, and he said no. Two days later, I got a call from U-Haul asking when I was going to return the trailer. I said I had and had taken pictures to prove it. The person said she would call the location, and then all of a sudden I get confirmation of the return, dated the next day. I am also unhappy about having to pay a $20 charge plus a full fee for damage coverage simply because I needed a few more hours of rental (I returned it the day it was due but at about 3:00 instead of 11:30. Seems overkill for a few hours.
Kenneth B
Starbrite Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Jose, CA 95125
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The van I rented was supposed to have 7/16 gas when I got in, but it only had 3/16. I returned it with over 1/4 of gas but was still charged over $45 in gas fees!!! Completely ridiculous, this location should be investigated for fraud, they reported my return gas as 3/16 when my verified photo evidence showed it about 1/4. I will never return to this location.
Joshua SNothing. It was great! This is the first place I will go to for my moving needs!
Isaac SNo comment !
Jose MAsesorar bien en cuanto a la capacidad de carga de cada tráiler. Porque es demasiado peligroso, rentar un tráiler, sin adecuada orientación en cuanto al nivel de carga, ya que puede ocasionar daños Mecanico’s y también un gran accidente como me pudo ocurrir a mí, cuando la llanta estalló.
CARLOS G