Customer Reviews for Starbrite Market
(U-Haul Neighborhood Dealer)

19 reviews

893 Delmas Av   San Jose, CA 95125

(408) 289-1450

Hours

  • Mon–Sun
    9 am–8 pm

Services at this Location:

Contact Us

(408) 289-1450

893 Delmas Av
San Jose, CA 95125

Services at this Location:

Hours

  • Mon–Sun
    9 am–8 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Rodrigo M. 
Rating:
4.0

Customer did not leave a comment.

KinHing N. 
Rating:
4.0

Customer did not leave a comment.

DoraKate S. 
Rating:
5.0

Customer did not leave a comment.

Jay M. 
Rating:
4.0

Customer did not leave a comment.

Pamela K. 
Rating:
4.0

Interesting fact. The phone number shown for this location is NOT to a business but an unknown person who exclaimed "This is a personal and private number. The gentleman handling the Uhaul business at this location seems well liked by regular customer who come in for corner store items. However, it might serve him well to invest in an actual U-Haul point of sale system instead of doing it all on his personal cell. As a businessman, perhaps this is best suited. Yet it appeared cumbersome.

MICHAEL A. 
Rating:
1.0

There was ashes in the cab area and in the ash tray. To get anyone on the phone took 2 hours to pick up the truck was confusing. I would not recommend

Christan M. 
Rating:
1.0

The person at this location was trying hard to overcharge me lucky me I use U-Haul a lot and I know how much was the real price.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Lindsay M. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

This was a great spot. The personnel were so helpful and so nice!

Wendy B. 
Rating:
3.0

Customer did not leave a comment.

Lubosh Z. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

Customer did not leave a comment.

LITHSAMAY D. 
Rating:
4.0

Better signage and lighting. It would be intimidating to drop vehicle alone, especially in the evening. Also did not like to be haggled over re-fueling because of subjective gas line reading.

Anna D. 
Rating:
2.0

Location was kinda sketchy, owner used his cell phone to input info, needs a computer instead, logging in took awhile on cell phone. The inside of cab was dirty, the back did remain clean…

Er G. 
Rating:
3.0

People were friendly. Parking lot is very small. Less than 7-8 spots

Keenan G. 
Rating:
5.0

Customer did not leave a comment.

Alexey P. 
Rating:
2.0

my pickup location was changed at the last minute, which was not a problem, but there was an issue where I was unable to complete my check-in/ID upload online due to the changed location. When I arrived to the pickup location, it was not clear where I was supposed to be checking in to pick up my truck. The person at the counter at Starbrite was extremely unhelpful, he told me to call U- haul (the phone number U-haul sent me as contact info in my confirmation text was not correct, it was someone's personal cell #). when I finally got ahold of someone w/ U-haul, they told me the person at Starbrite was supposed to be checking me in. After 30 mins on the phone w/ customer service trying to complete the check-in process, we finally got the truck. The person at Starbrite had no idea what they were doing.

Nicholas T. 
No reviews have been submitted for this location.

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