The cab was dirty The back was full of dirt all over The location does not have any supplies, i.e, mattress bags or anything The truck had a 1/4 tank which meant I had to get gas NOW When I returned the truck, the guy said, call UHaul, we don't clean the trucks Now my furniture is filthy and needs to be cleaned This was an awful experience
JEFFREY M
Beach Gas Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Monica, CA 90404
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Customer Reviews
- 4.0 Average Customer Rating
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The attendant was extremely nice.
Haick II was relying on this truck for a show load out, and then 2 days before the pickup, I was notified that I was going to have to go to further away location - not just for the pickup but also for the drop off. This would have meant that I had guys driving around after midnight to drop off a truck instead of dropping it off two blocks from where we work. Then after I went through all of the arrangements to have extra driver on to pick up my driver - they changed it again with less than 12 hours notice. And so I had to change it all back and let the extra guy I'd hired on know that he was cut -- NOT good
HUGO CI actually was very disappointed. I had a reservation at 1pm and for some reason, it got "cancelled." I did not cancel it at all but when i arrived, it showed up as cancelled. Thankfully I was able to rebook it right there but there was only one vehicle left. Thus, it made me think my reservation was meaningless because if someone came to take the vehicle, it would have been given away. I also tried to reserve a furniture dolly but nothing was there.
Seth SThe air conditioning was not working in this vehicle. Also, the check tire service light was on and I.Mentioned it, and the guy said it was okay.
Jolene R