There were blankets, no furniture dolly, and the truck engine was in very bad shape. The battery died and I had to have the truck jumped with another cars battery.
Jeffrey L
Beach Gas Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Monica, CA 90404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy check in, the attendant was very efficient and courteous
SUSAN CWhen I came to return the truck, the attendant was out to lunch for an hour and there was no where to leave the key, so I had to waste an hour waiting for them to return and get caught in rush hour traffic. Also, the truck was clean but the driver’s door didn’t close properly and the lock on the passengers door literally comes out of the door.
Nicholas SThe clerk at the location was rude the second I walked in, providing monosyllablic responses to any question asked. First was that my drop off location was changed and he questioned this Refused to walk around the vehicle with me, fought on the photo of the dashboard evidence on the gas level, grabbed my phone and took it across his counter where I could not take it back to review the dashboard photo. His name was Abi. Out of concern I documented with photos and videos the state of the vehicle. It was incredibly unpleasant. I did call CS immediately after this as well and was told I would receive a call from the area field manager but that has not occurred yet.
KAI KGentleman that helped us when we picked up Uhual truck was very friendly.
Gabriella S