No improvement necessary, the most pleasant location I’ve ever been to.
DEANA W
Geralds Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sarasota, FL 34237
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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First thing I noticed when I picked up the truck from the uhaul location was a beer cap stuck in the passenger door handle, not a big deal but showed me they didn’t care enough to clean it in between rentals. After I’d finished my move, I was driving back to drop off the truck when I heard something banging around in the back. When I got to the drop off location I opened it up to realize the rental handtruck had broke free from the flimsy green plastic ziptie. Since it was Sunday, the store front had already closed so I couldn’t speak to anyone about the issue and was charged for the rental handtruck the next day. As soon as I noticed I had called the store to talk to them and explain what happened, I was told that it is “impossible” and had “never happened before” and was called a liar multiple times. I rent from uhaul frequently for my business but this was my first time using this location on Fruitville in Sarasota, and will for sure be my last. The employee who spoke to me on the phone was absolutely disrespectful, rude and had no care for the business the way he spoke to not only me but my wife. The rental was only an additional $7.00, is that worth treating people with disrespect and risking the loss of business? I even tried to explain that I had a picture of the back of the truck empty with the handtruck still intact with the ziptie and the employee refused to listen and continued with calling me a liar and disrespecting us over $7.00. Definitely will look for another truck rental company before ever going back there again.
JACOB SGreat people! Thanks,
JOHN RExcellent service. Day manager was friendly and seamlessly fixed a botched pickup that was my fault. Give him a raise.
JOSH ZNo one on site. Former gas station. A little run down. Had to down load app which slowed me down.
ROBERT R