Moe's service was excellent - very personable and super helpful. The issue I have with UHAUL is your phone service. It's a joke. It's like calling to Russia or some lesser known country in the jungle of Africa. I am amazed how you are still in business when your phone service is so archaic. Unbelievable. I am just thankful for someone like Moe at the branch.Alian P.
Trailer Rental & Towing in Saugus, MA at U-Haul of Route 1 Saugus
Saugus, MA 01906
(Rt 1 North)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Saugus, MA 01906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck was in very tough shape. Didn't feel safe.RAYMOND L.
great uhual customer service person LouTHOMAS S.
Quick and easyFREDERICK N.
Someone needs to answer phone it took 30 minutes before i got threw and when i went to place they only had one person and had to wIt thereWAYNE S.
All were very prompt and helpful. Thank you. Carl fCarl F.
Easing drop offs sometimes it get hard for customers to return vehicles were they picked themAbdulaziiz K.
Well Done!Steven R.
No change needed just keep the same employees. They're good people who make customer to come back That is my personal experiencemchilloh M.
Good guys working there and owner very helpful and reasonable prices!VINCENT L.
Customer service is awfulCody R.
We did the self drop off So we did not go into the location. However it was very convenient to my Wakefield location which that was the original location we wanted to drop the U-Haul off . The drop off instructions were very clear and helpfulFRANCIS D.
Great service. Excellent store managerVincent P.
Your prices haven't changed in many years, attendant was very quick pleasant and thorough. You guy's are the best.MICHAEL G.
no windshield fluid, dirty cabinDonna V.
Your service is awesomeJEAN C.
old 26 foot truck needs work. it can cause an accident. steering wheel has a lot of play in it. someone not experience with big boxes will crash it. other experience i had was truck abs brake lights alarm come on after 15 min drive. annoying noise it make.EDRAS R.
did not have any issues as usual Have used this location in past many times and will continue to.DAVID M.
1.09 seems a little high. I wish it was a little cheaper per mile due to that next time I would probably try to take more trips in my car then rent. But overall check in and out was goodBonnie H.
Great experience!Steven R.
The cab and the store smelt like body odor. Very unpleasant. When I walked in the person that greeted me. I think the manager (heavyset gentleman with color changing glasses and long hair) was standing in the middle of the store with no mask on. I though he was a customer. No uniform or name tag. He asked me if he could help me? I said do you work here? He said yes but not today and was upset at the fact he was working. He went on to give me a story on why he was here. I didn't really care why he was there on his â€œdayâ€ off. Which he repeatedly told me it was his day off. From someone in customer service this is not what a customer wants to hear. He needs more training on how to he professional. Lastly put a god damn mask on!!! We are STILL in a pandemic!!Jonathan H.
Customer did not leave a comment.JOSEPH H.
Excellence all around. A squared away company. U-HaulGilbert G.
The truck I rented had an issue with the driver seat - it would not adjust forward or backward. For someone who is only 5'1", I had to use a pillow behind me while driving to reach the pedals.Karyn S.