The guy at Thorpe and Sons Automotive was very nice and helpful. He hooked the trailer up to my van which was nice, and did all safety checks. I had thought that everything was good to go. I started driving down the road and I noticed that the trailer was jumping and moving around violently. I pulled over to see what was wrong. The trailer came unhitched from my van and was only held in place by 1 chain and the light cable. I put the trailer back on my van and reconnected the chain and checked the other chain and I had to change how that was hooked to my van. But the trailer hitch wouldn’t lock onto my receiver and I didn’t know how to lock it down. Thankful a guy stopped and offered help and he looked at why it wasn’t locking. He had a hard time figuring it out at first but then he twisted a knob and that tightened and locked the trailer to my van. I had not seen that type of hitch lock before, I only knew the lever type. Be sure to check that EVERYTHING is connected correctly before leaving when picking up a trailer and ask questions if anything seems different or unfamiliar about the equipment you are using. The guy who I rented the trailer from made sure that I was familiar with everything but that and that mistake could’ve caused a major problem instead of a minor inconvenience. Once that problem was resolved the trailer was the exact size I needed the cost was reasonable and it was easy to tow and move when empty by a physically disabled person who has limited walking capacity. 4x8 covered trailer really helped with my last minute move and I recommend using the U-Haul trailers but just be sure that everything is safety connected before leaving the rental site.
TARA K
Thiele & Sons Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sauk Rapids, MN 56379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very trashy looking and dirty place of business. Uhaul hand truck dollies sitting outside. Didn't fulfill my request for furniture dollies or pads, gas level was quarter of tank off from expected.
NATHAN BWas told the gas amount was okay at drop off, only to be charged and additional amount. Opened a ticket with customer service, to have reviewed and never received further contact.
LEE LThe online ordering was brutal. My pick up location was changed at least three times and the number of days the trailer was needed changed twice. Thankfully Aaron Thiele had his shit together and figured it out
SCOTT MDon't send out the real old uhauls for long trips
DAVID K