Due to a Sunday pickup, the business was closed so no one was available to release equipment rental so we had to call an 800 number and was on the phone with 5 different people before someone was able to issue us our equipment. Also when we finally where able to get the equipment we had to send pictures of the truck which was not a big deal but the information sent to us stated that the mileage on the truck was 46285.3 but I have a picture I took the morning we started up the truck and it said 46556.3 miles, therefore resulting in us paying extra mileage that we should not have.
Joseph M
Pidges Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sault Sainte Marie, ON P6B5P2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We had trouble opening the lock box. Confusion with the combination.
Daniel AFacility was closed at the time of drop off: A note was left on the gauge cluster requesting a receipt that reflected the final price for additional mileage consumed. This was ignored by staff. In addition, a telephone call was made to the business on the following business day which requested a receipt for the final price. The business is non-responsive to my requests, both written and verbal. I'm not sure why things went south.
shawn wGave me the wrong size truck and it had really bad tires for the weather and no gas should be some so you can at least drive it to your home..the depot we picked it up at was good customer service
Ramona DWas unable to complete pickup because vehicle was snow filled, and the store was closed. Customer service was pleasant, though.
Anthony K