Thank goodness we ran into this location. When we first arrived we were already upset. We had a reservation at another location and was told that they could not accommodate us, and was shown another location 20 minutes away. When I called customer service in the booking department the person on the other end was the rudest person I have had the experience to work with. Basically make it sound like it was my fault for booking a one-way truck. Well that person sent me to Stars and Stripes. He couldn’t accommodate a one way trip either, so we were stuck with returning it late in the evening. I think I’m done with U-haul.
JEFFREY B
Stars & Stripes LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Savannah, GA 31415
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing to improve. The woman who helped us was very efficient and helpful.
DIANE HThe location was small but ok. The Customer service and manager were excellent. They were friendly and communicated well.
Aaron KAfter being sent to 3 locations for a truck I booked over a month ago we got one. Smelled bad - the first 2 places we went and the original location we booked were both horrible! Made to run all over Savannah to find the truck delayed over 3 hours on moving!! U-Haul is awful!!! And after all that they still charged me for it!!! Customer service at its worst!!
FRED MThe pickup and drop off were very easy, with very nice people for both. This rental, like others, worked out great for me. Thank you.
ROBERT K