Truck was dirty, smelled of cigarette smoke, back of truck was full of dust
Gustavo C
Wallingford Snack Shack
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The mobile app didn't work for pickup so I had to use the normal pickup and the person that was doing my pickup did not prompt me if I wanted insurance and I never get insurance but since I was in a hurry and stress I just trusted him and didn't check the contract and signed it for pickup so I ended up getting overcharged.
ADEL BWhen I initially tried to return the truck the attendant asked if the tank was full. I said no so he said I had to fill it before I returned it. It cost me $75 to fill the tank of which when I told him that he then said I only had to fill what I used. The attendant straight up lied and then proceeded to try and gas light me telling me he didn't ask if the tank was full. I will never use this location again and I will actively share this scam story on my social accounts.
Ivan MMaybe a 'hands off' box would be great. Going in to talk to these people is always a great displeasure
LUKAS SThe truck was not serviced / cleaned when I picked it up. The movers hired through U-Haul had to clean out the truck and made mention they've never seen a U-Haul in such poor condition. It ended up damaging my mattress pad. I've had positive UHaul experiences in the past and this was disappointing.
Jordyn R