The _location_ in particular was just fine. My experience with UHaul as a company (again, not West Coast Self Storage) was terrible. Their system was down and it took AGES to actually get my rental. You MUST use the app to login; there wasn't anything at this location that would let me check out my rental truck WITHOUT UHaul's horrible app. It was an awful user experience and I wouldn't wish it on anybody. Similarly, check out was tediously onerous - again the UHaul app was a major disappointment. UHaul seriously needs to pay their developers properly, and to pay for someone to maintain their system. The UHaul system was down, AGAIN, so uploading photos in order to check out and return the truck just simply couldn't be done. It was a wretched experience.
ERIC F
West Coast Self Storage Columbia City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98144
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thanks for staying open for just a little longer for the return. Highly appreciated!
James BWhen I arrived at 2515 Rainier Ave S, the vehicle I had reserved (a 10" truck} was not available because, I was told, of overbooking. So I was sent to another location (3736 Rainier Ave S) where the vehicle was provided. The person at that location was very helpful.
JAMES LNew employees that is not racist not rude and not fraudulent to customers I'm a faithful u-hauL customer from my hometown Chicago never been fraudulent and disrespectful hanging up on the phone recorded
DAVID DStaff member who rented us the vehicle was very professional and friendly. Great customer service!
Charles R