Customer Reviews for West Coast Self Storage Columbia City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Coast Self Storage Columbia City

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andrew T. on

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KIM H. on

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Anthony F. on

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The area is a bit hit or miss, but the shop clientele were lovely! Uhaul's weird process of insisting people photograph their id and then upload the digital image is extremely weird. Why not have a tabletop scanner for ID's? Or equip your staff with a dedicated phone. I think it's bizarre to present the staff with your ID and then find it's got to be photographed and uploaded to a portal. Hmmm. Other than than, good experiences across the board with Uhaul. Our truck had no loading ramp though, which sucked.

douglas P. on

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Ann R. on

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Terri B. on

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Terri B. on

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nicole H. on

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Customer service was great & process was seemless

Michael S. on

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Liked the ability to pick up truck and keep car under cover of garage.

Melanie S. on

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Chris M. on

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Got charged 5 gallons for 12.3 miles.

dennis E. on

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Kimberly H. on

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henry W. on

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The gentleman at the front desk was very helpful and appreciative that we chose his store to rent from

Michelle A. on

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