Good service everything what we needKENNETH L.
Trailer Rental & Towing in Seneca, KS at Heinen Tractor and Farm Supplies
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Seneca, KS 66538
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I waited for 20 minutes, 4 different employees came to the counter and never acknowledged my presence! Until I asked if I was invisible? Very poor customer service!LORI B.
Very friendlyWILLIAM W.
He was very friendly and I appreciated how professional they made my experience after suffering such a loss. He checked the truck thoroughly and was super nice while doing it. Glad I know where we can access a trusted U-haul location near me.CATRINA R.
The person in Seneca, KS was great.Scott P.
I rented a truck in Garden City and was called 2days before my pickup date that I would have to drive 35 miles to Scott City to pick up the truck. There was a 26Ft truck sitting in Garden City. Not good customer service to have your customer do the extra driving!!!VERNA W.
My initial reservation was very quick and efficient. Unfortunately I had some scheduling issues on my side and needed to postpone my rental. AJ was very accommodative (even though it was after hours) on getting me rescheduled. Actual pickup/hookup took less than 10 minutes. Great Service!EDWARD M.
Excellent service.EDWARD M.
Fire the employee that we dealt with in Seneca, KS. Tell him the following: Don't double wrap the straps on the tow dolly. He might have an easy way to get them lose but didn't share it with us. Don't tell a customer with an all wheel drive car that the car has to be in neutral for the tow dolly to work properly. Leaving the car in neutral caused the battery to die (had to buy a new one with the car still on the dolly) and also the straps came off one of the wheels halfway through trip. The north end of I-35 in Oklahoma is terribly bumpy and wheels turn when the car is in neutral. Fortunately a nice man noticed when we were stopped at a gas station and managed to manually get the straps back over the tire. Before then I had called the 1-800 number and they had told me it was okay to put the car in park so the straps didn't come off again.SHARON B.
The location in independence ruined my experience by charging me for cleaning a trailer I used to haul a motorcycle which was not dirty and for 24 moving blankets I never had. I will never use uhaul again...EVER!!!ARTHUR J.
Online return was not very easy to useBryce B.
they were excellentRobert P.
Making the reservation was a nightmare. The UHaul staff on the phone had no idea where there actually was a unit for us to rent and changed addresses 3 times which effected our plans. Brittany was rude and impatient and found it more important to explain the inner workings of UHaul than to answer customer questions and concerns. The price also tripled within 5 days when we planned vs actually rented.Lynn Dee G.
Excellent customer service...no recommendations!Jason S.
I could not locate a U-Haul drop box after hours on the weekend. (they were not open at 1:30 pm Saturday. Luckily, I happen to run into a manager going back into the site, which he took everything and handled my order on Monday when they opened. This was appreciated.Robert B.
Heinen True Value was a great place to do Buis's was with. AJ was friendly and took the time to ask how my trip was and if I had any issues. I would recommend this business to everyone. Outstanding!Daniel J.
Pleasant expierence, No problems what so ever. ThanksTONY M.