I reserved a trailer, knowing the price I would pay. However, they charged me $10 for insurance without my consent, even though I told them I wouldn't be taking it. I have my own insurance with my vehicle. I had to ask them to print a copy of the invoice, which isn't normal! I'm disappointed with my experience because this is the second time I've had surprises regarding the price charged. I think I'll find a different rental company soon. I'm disappointed.
Brian C
Lave O Max
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherbrooke, QC J1G1E8
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Customer Reviews
- 4.0 Average Customer Rating
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Dans le trailleur que j ai louer il y avait des déchets au sol(un plat de graisse verser sur le sol) il a fallu que je nettoie avant de rentrer mes meubles
isabelle bIt depends; I didn't get a clean, well-maintained truck last week. This time it was great because the truck was practically new. Only 32,000 miles.
JACQUES AVery small spots for parking trailer upon return, representative not helpful; overcharged for unknown reason.
Oana-Maria SWiper was broken. Cup holder was very dirty and sticky. Front bumper was cracked at two different places.
JACQUES A