The parking lot is on a grade so the fuel read incorrectly and they charged me. If I had parked the truck the other way it would have looked over filled. I figured they understood this but they didn’t and I got charged for low fuel
William M
Simcoe Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Simcoe, ON N3Y4M3
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Customer Reviews
- 4.0 Average Customer Rating
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The man at the desk was friendly. What I’m upset about is when I got to my location to do my pick up, I rolled up the back door and a crack tube rolled out and on to the ground. In the driveway of my destination. I have a picture of it and put it in a ziplock bag. I want the head office to contact me this week as this was not only embarrassing it was dangerous.
MICHAEL HService was professiona however. def felt mislead about the rates and pricing from a $19.95 rental to $119.00 invoice. Should be more realistic. Also I was charged a fuel surcharge for $9.37 when i returned the truck with more gas in it then when I took it.
CHRISTOPHER BWash your trucks
ROMAN SI am upset as I did not want the so called scratch protection but I was charged for it
KENNETH R