The rental process was bizarre. The price kept changing. And we needed two driver’s licenses plus a reference she needed to call. Then, after leaving, we were being texted to send more pictures. Just a really strange experience.
Leah B
Mountain Valley Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Slocan, BC V0G2C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Because this was a working local store in Slocan city there was only one person behind the desk and he said to me that the local customers come first before the U-Haul Customers, they started my final application, then stopped because they had customers then started then I had to stop this was not acceptable in my eyes, once I had started my final application they should’ve never finished and followed it through until the end, it took me over an hour to finish the final clearance of the vehicle, which I still wasn’t happy with the the result in the end. They sent me home and said everything was OK then I received a bill from U-Haul without it being explained to me the reason why before I left.. totally unacceptable I should know exactly what other fees was before I left.
KALINA SThe unprofessional service was frightening They had no idea what they were doing plus they had to run the store in addition to help U- Haul customers
GREGORY BBest uhaul dealer in British Columbia
TANNER EThe location was helpful and I think they were great service with the knowledge they had of the business which was little. Calling customer service however was not helpful and anyone on the customer service line I feel should be more knowledgeable of what is provided.
Sunny G