Their knowledge was limited as they usually don't deal with trailers and expressed their lack of knowledge. The left side had no power to it. They couldn't help me. I needed the dolly as the next nearest one was over 200 km away. To be legal i had to purchase magnetic lights for the car
DONALD S
Mountain Valley Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Slocan, BC V0G2C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This stuff is helping customer to resolve the problem even though the location is full. Additionally, the stuff/ manager of a scheduling team changed my drop off location without my permission away 420 km. When I call them to complain and ask to change back to original return site the scheduling stuff is super rude and refuse to do anything! When I ask to speak manager she told me she is the manager and the attitude is Very unprofessional and NOT care customer' feeling. The customer service staff didn't help when I ask for creating a CAF to complain about the changed drop off location. Overall, everybody who I meet don't take their responsibility to helping customer. They kick the customer like a ball around departments. It looks like U haul is big company arrogance. I try to complain through U-Haul and U-Haul care in X but no response. I keep all the evidence to complain to BBB.
YASONG ZVery disappointing experience. I returned my U-Haul trailer today at 2:45 p.m., only 15 minutes after the scheduled return time of 2:30 p.m. The return went smoothly, and the employee told me everything was okay. Nobody mentioned any additional fee or problem. Later, I noticed that my card had been charged an extra $32 without any explanation. If this charge was related to being 15 minutes late, someone should have clearly informed me before processing it—especially after telling me that everything was fine. Charging customers without explaining the reason is completely unacceptable and unprofessional. I would not recommend renting a U-Haul from this location.
Vladyslav OLocation has too much going on. Massive lines. Slow going.
Kirsty HTerminate the Uhaul contract with Redstone & Skyview Rentals! If you don't believe me, send a company rep to do a base inspection. Not just substandard - the Redstone location is a pig-sty! Then have the same rep go over to Greenview location and see how a Uhaul franchise should be run. Meets standards of business best practises. Night and day.
Murray C