The location was very good but the service I received very poor. First the person made many mistakes then the computer very slow, than has to stared again. It take three times till I mention you are doing wrong. The server hade some attitude did not want to hear that I say you have to choose one not two squares on the form. Finally the server did how I told than computer finished my rental trailer. I didn’t not got any help to hook up the trailer? I have very hard time with my daughter. My suggestion for this location to training people with respect help there customer.Thank you
Helen K
Smoky Lake Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smoky Lake, AB T0A3C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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You have literally the worst customer service on the planet. I booked ahead of time and we got there and they had no truck. The closest one was 1,5hrs one way away. We barely got a discount and had to pay way more in gas to pick it up. I will never be using your service again and I will be telling everyone how terrible your service is.
Mason LThey gave me the wrong trailer, they were on the ground, wires not properly secured.
Alexander WWe ordered a dolly, furniture dolly, and 2 packs of 12 furniture blankets; they were able to provide 3 blankets only. Good thing we owned our own dolly.
Patricia WThanks
Ronald D