They said I picked up with mileage I did not VERY bad business !!!HARDEEP M.
Trailer Rental & Towing in Smyrna, GA at U-Haul at S Cobb & I-285
Smyrna, GA 30080
(S Cobb Dr at I-285)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- Propane exchange
- 24 hour customer return
One-Way and In-Town Local Rentals in Smyrna, GA 30080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Reservation and pick up was easy and fast. I will definitely recommend online reservation to everyone.TRUDY J.
Everything was fine.PEGGY M.
Everything was fine. Thank you.EMILY M.
Staff overly helpful. This is the reason that I choose this location. 3 time in 2 yearsCHARLES A.
The two gentleman that helped us were awesome! Really knowledgeable about how to hook up the trailer and care for it. We enjoyed their service!Bradley S.
They had given away the truck I had reserved after I had already done the mobile check in. One of the front desk employees was more interested in impressing a female on site than his job. And the week before, when I needed to move, the system was down so I thought I'd give y'all another shot. Cheaper to hire movers the next time.Wendy A.
I went 4 miles and was charged $17 in gas after already adding $10 in game this was a scam of a businessHUNTER M.
The manager's demeanor was not very friendly. She neglected to remove the utility dolly when I specifically asked for it to be removed. When I returned my truck later they tried to charge me an extra $100 for it. Then the guys that took my truck didn't bother to greet me or introduce themselves walking up to my truck. I guess the assumption would be that whomever is driving the truck is who rented the truck, but that's not always the case. We live in a world where women do for themselves and have men working for them, so it's smart to greet all parties instead of making assumptions.EMPRESS H.
Fire that staffVINCENT W.
The owner was rude and short-tempered.KELLEY C.
Damage to vehicles should be clearly marked on the contract and a through walk around notating all previous damage to the vehicle if they are not being repaired.BRETT Y.
Trucks with dirty the first truck she tried to put me in what is dirty I had a lot of damage on it. The second truck that I did take was also dirty. I will never come to this location againROSHELLE B.
Mgr does a good job.DOUGLAS C.
Overall reserving the truck was a huge pain. We went to the store and asked to reserve one, and was told they were out. Then on the way back home I looked up online and was able to reserve one. (This was after our first reservation was cancelled without notice). We went to and from uhaul 3 times in one day.Katie D.
The representative who was working on March 27, 2021 when I picked up my rental was very rude and unprofessional. She did not try and accommodate my needs at all.Shalegra M.
I don't remember the person's name. Maybe you can look her up based on the time and day I used U-Haul. I wanted to say the was very nice, helpful, and explained everything in detail. I am still moving so I will definitely use that store location again.welborn D.
I neatly folded up the 12 furniture pads but did not get a $25 credit for doing so. It clearly stated that inside the truck cargo area.Trent M.
The whole experience was pretty underwhelming. The woman who checked us in didn't explain anything... seemed too busy playing on Instagram to be bothered. The truck was gross...the interior smelled like an old ashtray and stale urine. We had to use our Clorox wipes to wipe everything down and then Febreeze to try and make it tolerable. I drove with the windows down the entire time. The tank was also on one notch above empty when the paperwork she gave me said I had to bring it back to a quarter tank. She didn't say anything about the text message check-in so I didn't notice it until I got the gas station immediately after I left. Of course the pictures shown in the app were not the truck we got so I spent 20 minutes documenting the extensive damage to the vehicle. I got what I needed to do done, but it was a pretty miserable experience. Bottom line...I won't be renting from U-haul again. Two stars is me being very, very nice.Jacqueline A.
The girl at the counter was the rudest customer service person I have ever had to deal with. If you hate talking to or looking at people so much then find a different job. The other guy that was with another customer seemed really friendly and the truck was clean though.ALAN B.
Was told that I could not leave my vehicle at location for no longer than one hour...If I went to rent a truck, there's no way possible for me to take care of my business and get back to location with an hour..."Way too much pressure...LARRY H.
The customer service is always horrible when I go here. They overcharged me for gas when I actually brought the truck back over the amount I left with. Every time I go to this location the is always a different problem. Not to mention they only have 1 hour parking. You can't even leave your car there if you wanted to after picking up a truck.COREY C.
What nice helpful people! I should have gotten the young man's name but would highly recommend this location to anyone! Thank you for making the end of a stressful move EASY!!!!Jena H.
The first location U-Haul sent me to for a drop off was the exact opposite (2442 Arno Dr, Atlanta, GA). This place was in a bad part of town, the personnel was horrible, and I was not pleased with UHAUL for recommending this drop off location.Justin H.