The Uhaul had some minor issues including a headlight out and broken driver side door. Also no air conditioning.
Rebecca P
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smyrna, TN 37167
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Watch your receipt for extra CHARGES. It was explained to me that the recommended thing to do is to fill the Truck back up the way I received it to avoid any additional fees. I received the truck at 123 miles til empty. I returned it at 128 miles til empty. Thats 5 miles over than i received. Everything went WELL, until i checked my receipt and i had a charge for not filling up. To me thats stealing from your customer, not fair, not honest, bad business, a money grab, etc. i did my part as a customer and brought back a clean truck , filled up truck, in tact truck, and I brought it back in a 2 hrs instead of 5 hrs, and I used LESS MILES than I told ASHLEY. I was supposed to be REFUNDED for the miles i didnt use however I still got additional charges. UHAUL cant do their part! Thats a slap in the face to me. My first and last time ever using uhaul. My money is my power and I’ll NEVER shop with a company that wrongfully charges.
ANDREAONNE SThe truck quit running 6-7 times and the repair came out and said he thought it had water in the gas and told me to buy a fuel additive and drive it and I did and I ended up driving it further than I needed to and got charged an extra $91 for miles I felt I should have been giving a refund for the hassle I went through and the extra money it cost me to use your truck and extra gas I left in the truck cause I was told to fill it up and drive it
DOUGLAS WNothing that I can think of the service was excellent
ANDREW YStaff was super helpful
Crystal G