Although i only had the car dolly for a 24 hour period i was charged for 48 hours because there was no one at the location when i returned it. this was in the middle of the day 12:12pm, on Wednesday June 11, 2025. I called multiple times throughout the day to inform them of the return with no answer, I left Messages on the voicemail at the location and finally called U-Haul costumer service to report the return and was ensured that it would be taken care of, but when i received the email with my receipt on Friday June 13 I had been charged for an extra day.
JAMIE T
Coppertop Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Somerset, KY 42503
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Customer Reviews
- 4.5 Average Customer Rating
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Thank you to the gentleman at Copper Top. Will definitely rent u haul from there again 😊
DEBORAH MWay better customer service from corporate office
David SThere was no one there when we dropped off the truck in the afternoon, so I could not inform anyone of the problems we had with the truck.
TRAVIS YI didn't talk to anyone here I came after hours
April K