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Theron Rowe
Customer Reviews for Coppertop Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was fine, very easy, no problems.had trouble finding where I wanted to drop off
ed KOPPA lot of hidden costs on final bill! Not happy with U-haul about that
Steve BallAll was good
Mark ReedNothing pick up was perfect and the Gentleman that helped me was Top notch.
Geoff MoserGoogle maps did not direct us to the correct parking area but that's not their fault! Very friendly and helpful once we got to the right place.
IAN PRENTICEVery accommodating because I put down the wrong date. Just a great representative for U-Haul
Ricky BowlingThe ramp trailer is top notch for motorcycle transport!
KEVIN HAYNESThis is my location I have always used in my local area. They are very helpful and proficient.
Anthony HayesVery friendly and accommodating.
Jocelyn BroughtonGreat guys
KEVIN HAYNESGet people that is not being smart a** and threaten people, they don't get it. And make sure there's nothing wrong with the truck. Before they give it to people. That truck we got at was tore all apart inside and outside. And outside And my son took pictures of it too when we gave it back to them. Wait, was when we got it.
Margaret HassevoortGas gauge was not properly read by this location and I was over charged $12.00 for two gallons of gasoline even though I had filled it properly.
Cleve HellerThe staff there could not have been nicer and professional! I was very pleased overall and will definitely rent from them again.AAMOF, I ended up getting a storage unit from them even though it is farther out than I would have preferred.
Veronica WeekesWas told they would be open till 4pm. We got there at 3:15pm and they were closed.
Jonathan AtkinsonCustomer service was outstanding! Truly a pleasure doing business with. Will refer friends for U-Haul rentals.
Bill ParsonsGood
Bharatkumar Patel" Boss Lady" in Oxford AL. Is the hardest working employee I've ever dealt with and pleasant to boot. The older man in Somerset was also helpful and great to talk with. The trailer we rented was absolutely great also. Super easy to use . No
Mark or Trudy LillardFriendly and helpful owner and staff. Will use again
Nathan BuchananThe check engine light was on and the truck used way too much fuel.
MICHAEL NELSONThis was a drop off point -- nothing more and nothing less. I dropped off the trailer on one day and the truck the next. I used the turn-in App.
LARRY GordonNice folks at Coppertop.. hooked my truck to the car transporter very helpful..I love those transpieters so user friendly easy to load and unload..
randall edwardsExtremely nice drop off! Excellent personal service!
James HammExcellent service Excellent communication Excellent representative If all U-Haul facilities were run like this one the company would always be a first choice. From the moment I walked in the door until the time I walked out the door nothing but courtesy professionalism and I know exactly what they're doing at the Somerset Kentucky location.
CLIFTON HEDRICKGreat service!!
SARAH J TRIMBLEI have rented uhauls from them for years. 2 wonderful helpful gentleman that I call my friends .They give excellent service to me every time!
Donna CollettMake sure all u haul rental agencies are aware of the store at mt laurel plaza latrobe pa the lady i dealt with this morning did an excellent job for my return
joe lenaCan’t improve on perfection …. These guys were GREAT They had the truck cleaned and ready when I arrived, they were friendly, helpful and courteous. Can’t ask for much more than that…
Earlbert PollitteAll good, nice people on both ends. Thank You
Brian JacobsPeople are really friendly and helpful
John JosephThe manager at this location went above and beyond to see that everything was right for me with this rental! Highly recommend this location
Jeffrey Kindleperfect
Rodger CollierVery friendly. Easy rental experience. They even put it on for me.
Terry HansonKevin and Mike were great. They were helpful and friendly. Thanks for making me glad to be a customer.
david johnsonNot much ,all was good
WILLIAM ROSEVery helpful and accommodating! I recommend replacing the tires on the truck for safety purposes.
Raymond HagenThey have a gravel driveway and parking lot, so when it rains your shoes get muddy and you end up getting your truck muddy inside. Nice people though.
John UptonOnly place I’ll ever rent from.
shauna bakerI like the place. I will use it again when needed.
Robert Miller | Overall ExperienceI was redirected to the final location twice which was frustrating. First redirect was wrong place...it put us behind schedule.
Daryl Brunnereasy rental
mario roduiezMike and Jr deserves a 10 star rating if I could!! They made sure my equipment was clean and ready when I arrived... Best uhaul in town!
kevin haynesI want to speak to upper level management about my uhaul experience. David Griffin 757 708 4788 or 757 256 9762
david griffinThis U-Haul business is within walking distance of my home. The guy that waited me whose name was JR. He was a great guy. Very easy to talk to and covered everything in details on the trailer. I will rent at this location.
terry bakerSuper nice guy. Was all ready for my return.
Barbara KeisterFriendly and helpful!
Pam BookerThe people running this location were SO helpful and kind.
Kimberly MartinThe 5x8 trailer needs some more tie-down points. I have 2 sizes of straps and neither would fit through the openings in the trailer. Only 2 points, on the floor, that would accept a hook. Load slid during the way home causing a small crack in the leg of an antique chest.
John MustermanI requested an appliance dolly but didn’t get it. I did a mobile pickup on Sunday so I wasn’t able to see if I could still get one. I will be requesting a refund.
Melissa MathewsLot is spacious enough to maneuver around in. No one came out to help. We just dropped off trailer using the app on our phone.
Roger SlivaThese guys are wonderful, very nice and professional. They will help with whatever they can! I HIGHLY recommend them for your storage/uhaul, and towing business!
erica turner | Overall ExperienceIt was a breeze upon pickup. The person attending me was very courteous and kind. Facility is an easy place to get in and out of. Would recommend and rent from again.
david garrigaFix your app. 4 hours devoted to your customer service team is way too much.
Daniel RichertGreat place to do business.
jerrell reynolds | Overall ExperienceI am completely satisfied with the storage facility the staff and JR Haynes. I have already recommend other friends about Coppertop storage. and there Services. They are some of the nicest people .
Larry Daugherty | Overall Experience