Went to pick up trailer and needed a different size ball for my hitch. Told your employee that we would be back in 15 minutes. Went to the store (missed opportunity to sell them there) got what was needed and went back (gone about 10 minutes) and the door was locked but the sign said open. Waited 30 minutes for him to "appear "! Finally got my rental and when I got home I realized there were no moving blankets that I ordered and paid for. Called the shop but again they never answered. Second time renting from there, Second time I had a problem! Never again!! Maybe he needs to stop smoking weed in the office and he might be able to do his job.
Matthew D
On Point Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southern Pines, NC 28387
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was no physical person there, just instructions to return the truck through the app. We were left to figure it out on our own.
Richard CThe pickup was easy, the equipment was in excellent condition and the process ran smoothly. I couldn't have asked for anything better.
NICHOLAS AThe representative polite, professional and very accommodating.
Jamar GFriendly, respectful, professional.
Richard N