The truck I rented was dirty. Sticky substance on the floor in the cab area and something sticky in the box area where my property was. Foot prints on the inside of the windshield in front of the passenger windshield. The young man who showed me the truck seemed to be in a hurry to get out of there. Poor customer service. Use this as a teaching moment if possible. Michael
MICHAEL W
All New Equipment Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sparks, NV 89431
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The service at this location was horrible. One office person and one yard person to take care of U-Haul and RV rentals. The yard man was too busy filling a customers portable propane tanks and there were at least 8 to 10 of them. And made customers wait while he slowly filled up propane tanks. If this is an authorized U-Haul dealer, your U-Haul dealer is taking priority filling propane tanks for customers that did not rent U-Haul equipment. I will never ever rent a U-Haul from this location nor will I return a U-Haul to this location.
MITCHELL BI received great service and no runaround from this location of U-Haul. The front desk staff gal was really sweet and nice and the guy hooked up my trailer and was very efficient. It was very reasonable rate too.
Melissa PThe whole team was amazing in helping me. Shawn loaned me an adapter I didn’t have . I returned , I gave my word I would . Just an awesome experience.
MICHAEL AMy experience was good and the staff was helpful. But the location is kind of constrained and gives you an uninviting look.
Kannan R