They didn’t have the truck there so it took about 15 minutes after our scheduled pickup time to get the truck. Then they said I had a utility dolly, which I didn’t, I changed it to an appliance dolly and then charged an extra $3 for that. And it ended up being $196 instead of $177. Also the guy said “you need something?” when I got there which is a wild way to greet a customer.
Catherine G
Forest City Motorplex LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spindale, NC 28160
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
U-Haul changed locations from being 10 minutes from to to 60 minutes. They informed me of this 1 day before the scheduled move. I had reserved the vehicle 3 weeks prior to ensure that I had a truck and had called the Hendersonville NC site to reserve over the phone. They had told me I was all set. There was no way to get in touch with U haul and the local pick up sites would not help. The Hendersonville NC site told me that I made my reservation too early and there is never any guarantee o the location of your pick up site
KELLEY HThey ran my card for gas after I put gas in the truck. I got the truck with 144 miles till empty and I gave it back to the location on 170 miles on empty and they still charged my card so no, I would not recommend this location to a friend.
CHRISTINA BGreat Communication!! Quick and efficient service!! Will recommend and definitely return to rent!
HERBERT SThey really went out of there way to provide the size of trailer I was needing. Excellent people to work with!
ALEJANDRO N