I was met in the parking lot and told where to back in trailer. Team Member unhitched the trailer and checked me out. Very fast and friendly service. Not on her but i really do not like that i was charged for 2 days when i had the trailers less than 24 hours.
Trailer Rental & Towing in Springfield, IL at U-Haul Moving & Storage at Bruns Ln
Moving to or from Springfield, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Springfield, IL 62702 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Springfield, IL
Cargo trailers in Springfield, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Bruns Ln!
Utility trailers are perfect for towing large or oversize cargo in Springfield, IL 62702. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Bruns Ln provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Springfield, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Springfield, IL online today!
Trailer and Towing Supplies
Would be nice to get receipt at time of return, was told an e-mail would come as yet have not received.
Great friendly employee got me taken care of fast and efficiently. Couldnâ€™t have been any better.
I think stay open later, until 10 pm. besides that everything else was great!!!
I used the app to reserve my truck. Didnâ€™t know I would have to wait 1/2 hour to be approved and still had to go inside to get key. I would ditch that app it is horrible. The people (Owen and a lady) were so very helpful and such polite and nice employees. Kinda ticked me oof that I lost 1/2 hour because I could have used it. I will never ever use that app again and will recommend anyone to just go inside. I would rather speak to a real person. Perhaps you should hire another real person instead of that app. Sincerely not a very happy customer
When I picked up my 6X12 trailer there was only one woman working. She was very pleasant and clearly a great employee. However, she was physically unable to hitch the trailer to my car. My husband, who recently had a hip replacement, got out and helped her so we could leave. 24 hours later when I returned the trailer, (alone this time because my husband was resting at home) the same thing again. Same very nice employee, but could not remove the trailer from my car. We stood there in the cold just looking at it until some other men in a truck also pulled up to return their trailer so I walked over to their truck to ask them to help your employee so that I could go home. They were very nice and obliged, but I don't know what we would have done if they hadn't showed up. She tried to use some sort of wench tool to lift the trailer off my car, but was physically unable to do it with that as well. Honestly, these problems were NOT caused by the woman who was working hard to do the best she could. Management should have never placed her in this situation.
We rented 6x12 trailer several times. Staff very helpful and reservation ready as requested. Just a couple of times trailer needed swept out before we could use it. Somehow wish the metal floor, sides and ceiling didnâ€™t leave black marks on furniture items. Overall, we would recommend THIS Uhaul location, and if needed in future, we would use them again.
The fuel gauge was at 3/4 when i picked the truck up. I drove 31 miles in total. When attempting to fill the tank back to 3/4 I kept pumping fuel while checking the gas guage at the same time. The guage never moved and, after pumping in 30 plus dollars worth it stopped because it was full. The guage stayed at just below 3/4 where it was when I started fueling. When i returned the truck right after fueling I let the nice lady know this. I have used this Uhaul location many times throughout the years and have had very good experiences. Today's customer service was great as always but I didnt like the fact that the fuel gauge is not properly functioning and likely cost me more in total for the rental. Please advise. Robert Downey 2178168100
Ensure that all the â€œUHaul Authorizedâ€ locations have trained staff.
The service was fine . When I picked the truck up the gas was at 3/8. I was pushed for time when I returned it so I did not put gas in it. I drove a whopping 12 miles so I figured you would charge me the $4.25 for a couple of gallons. Nope, you charged me $27 for gas and then a $30 fee for being under 1/4 when I returned it. What a scam. Was never told this. Why did you give me a truck with only 3/8 anyway? Itâ€™s a shame you have to hide fees in small print and use this for a revenue stream. I will try another company next time.
have the staff show up on time instead of opening 21 minutes late and then only have one person when u have 4 customers in line!
the person that opened the store was 25 minutes late and did not seem to care because she gave no one a apology and still started the rent time from when she should of opened when i returned the truck the next day that young lady was very pleasant
The cargo van was dirty inside and out. I will say that the woman that helped me was friendly, helpful and thorough,
One counter staff said "Can I help you, Dude", another twice called me "Bud". "You need anything else, Bud?". My name's not "Dude". And I'M NOT your bud. I'M a decent, paying customer and I deserve to be treated respectfully or I will always go somewhere else. That's the way business works. This location always has loud, thumping music emanating overhead. I mentioned that that was very unprofessional. The clerk said "talk to the shop mgs, it is HIS music,".
The inside of the trailer was clean but not the outside. I donâ€™t know how important that is. The employee did not twist the trailer chains up enough when attaching the trailer, causing them to drag and be damaged. That, fortunately, is not my problem.
Zachary Wayne is the best! I've rented various equipment over the past years from U-Haul and the competition. This is absolutely the finest facility and crew I have dealt with. Quick, friendly service with a smile, top-rate equipment and an easy-to-deal-with rental system. Thank you Zack and U-Haul for making this painful process - painless.
Very helpful, efficient employees
I was greeted in a friendly manner as soon as I walked in the door. The customer service agent was courteous and professional. The rental process was quick, and I was on my way in little time. The return process was extremely fast. I, as I always do, will look to the Chatham Rd. U-Haul for all my moving needs. Well done.
Staff were courteous and helpful.
The truck was very old and had well over 100000 miles on it. I used it for a local move but would have been nervous taking it on a cross country trip. The inside was clean but the outside was full of mud. The employees were very efficient and helpful.
The only issue, in my opinion was the poor guy working was there by himself. There is a huge lot and he had to run around getting trucks, trailers, equipment, etc. He did a great job and I appreciate his efforts.
Very helpful with getting it all set up.
This is the best service I have ever received at a UHaul office. I was checked in and moving in under 15 minutes. It took less than that to return the truck. The staff were polished, professional, and welcoming. The best thing you to do for the next customer is to offer this same great service.
Check in was quick. Great experience.