The location was a junk hole that smelled like cat urine. The rental had a broken windshield, leaking hub oil, and worn out leaf springs. The 3 women did not know how to use the website resulting in my card being ran multiple times and when I paid in cash, they forced an additional $100 deposit of which I am not getting the total deposit back.
Sara D
Our Hidden Treasures Boutique
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, MO 65802
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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improve your app and paper work process, it's so lengthy and annyoing and please hire people at your customer care, no one picks calls when dialed. I tried multiple times but no response.
KAITLYN HWas not satisfied and returned the trailer in an hour because it was the wrong size trailer and wasn't able to get a different one or get my money right back
Jacob SService was quick and kind 10/10 I’ll rent from this location again.
Wyatt RThe customer service was and went above , as well as beyond my expectations for customer service ..
SHAWNA A