This location should be removed from the list of available weekend rentals because it is not staffed during weekend business hours. The trucks are kept behind locked gates, so self-check-ins and returns are impossible. Phone calls to the number highlighted on the invoice went directly to voicemail; no messages were ever returned. The 10-foot box truck is mostly useless for transporting unwieldy or heavy items because it does not have a ramp. All items must be manually lifted off the ground several feet to the truck's floor and back down again. Good luck with that.
LAWRENCE P
Blue Rose Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, OR 97478
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
easiest drop off possible.
STEPHEN JWe did after hours drop off so no interaction with employees, but no problems.
ROBERT HThe business was OK. It wasn't the location's fault, but I was REALLY jerked around by Uhaul with my reservation. I reserved and contracted a location close to my house to return my rental trailer. Uhaul evidently decided after they had my money and mid rental to CHANGE my drop off return to a location much further away. After multiple phone calls to Uhaul Inc and hold times....40 minutes total, they were no help in getting my original drop location restored. ZERO help from Uhaul and since BOTH my pick up AND drop off locations in our contract were changed by Uphaul I will not use them again. SHAMEFUL treatment of customers who have a paid reservation contract with them!
David RVery helpful and easy to work with as we were a walk in.
CHARLES D