dropping off we were directed to a tiny crammed lot with no possible way to back the 16 foot trailer in with the truck. We took the trailer off to push it into place by hand. Im 56 with a disabled arm, my wife is 5’3 and 110 lbs. We could not pushh it through the deep gravel so we left it where it was. . As we drove away and tried to check out we realized it required pictures. We went around the block and when we got back some angry man with a tractor was hooking it up and read me and my wife the riot act. I told him number one dont ever speak to my wife that way and number two we tried to move it. He tokd me I needed to leave and I said I need to take pictures to check it in. He said Ill do it and then before even opening the back he leaned forward and said how eould you like a $50 cleaning charge. I took the pictires and left. Dont go here .
Seth W
The Pottery Vault
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stanwood, WA 98292
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Always the best u haul dealership!
Carol HGreat team despite system issues I had a 9 AM appointment at U-Haul Stanwood (at the Pottery Vault). When I arrived, there was already a huge crowd waiting because the U-Haul computer system was down. The team was working hard to get everyone taken care of—they even processed credit cards offline to keep things moving. Because of the system problem, I ended up getting to my truck about an hour later than planned. But the staff member who helped me did everything he could to make it right. For that reason, I give the team an excellent rating—they really saved the day. My only frustration was with the U-Haul system itself, not the local crew. If you rent here, just be aware that tech issues can happen, but the people on site will go above and beyond for you.
Ali BEveryone at The Pottery Vault was wonderful. Eli, Amelia, Chase, James, Tony — the whole crew. This is my go-to UHaul dealer!
Mark NEverything was perfect..nice people
Manuel M