There were about six things that stressed us out pertaining to our move into a new house, but they all paled in comparison to the idiocy that was picking up and dropping off our UHaul truck at Midgard. It was a distopian glimpse into a sad and bleak future that awaits us all eventually, where the only human you meet will be through a screen and its impossible to accomplish without a smartphone. Which also requires you to download their app. Even after all that garbage is waded through, you're still on your own to find and inspect the vehicle, with zero on-site assistance if there are questions, and when you're dropping it off at Midgard you are equally destitute. I'll never rent a UHaul again unless it's from an actual branded UHaul location that is staffed with real people, which was my greatest mistake. On another note, the truck was great and had no problems with the experience otherwise.
Tyler S
Midgard Self Storage Statesboro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30461
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Be upfront with charges. I was told that I only needed to have it filled to 1/4 tank, which I did when I returned and they charged me for 4 more gallons at the OUTRAGEOUS price of $18 for those 4 gallons. The truck was so loud you couldn't even talk to each other or hear the radio. If I missed the check in time, they were going to charge me for an extra day, even for 5 minutes. That charge was almost $60. Not the $19.95 as advertised. This is not the locations fault, they were nice, but the corporate office problem. Too greedy in my opinion,
LINDA DNo person on duty. Just a video screen. Returned the vehicle with EXACTLY the same amount of fuel that was in in when I picked it up and was still charged an additional fee.
Matthew DMaybe have someone close by for when issues arise.
REGINALD WThere was ants in the UHaul.
Mackayla S