You over charge me for my uhaul
EPOLIUS D
Midgard Self Storage Statesboro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30461
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When confirming the reservation please mention the virtual check in process so people can plan accordingly. Also please don't offer equipment rental if you can't guarantee it will be there. The location itself had amazing customer service which is the only reason I rated it as high as I did. My overall uhaul experience was average to poor. The location itself was wonderful.
Kathleen MNo attendant on site, it was automation. The process was very difficult, had to take pictures and the pictures wouldn’t upload. No idea where to park and leave the truck.
Donnie CWarn people about the virtual assistant.
BRIAN BVery haphazard process. Apparently when I arrived, the truck was not ready and was not supposed to be rented out. It took an extra hour to sort out the issue with my rental and to hand me the keys. Also, I was transferred twice and almost a third time on the phone. The attendant said for me to call customer services because she couldn’t do anything. I was seeing if there was any compensation/reduction of my rental fee because of how chaotic and frustrating the whole pickup process was. No one helped me because “you got the truck, didn’t you?” was the response everyone I encountered (over the phone or in person) could give me. So yes, I got the truck in the end, but I will never recommend this location to anyone.
ALLYSON L