1st didn’t have dolly that was requested. Uhaul waved that. However we only traveled 20 miles and got charged for 36. Was not happy!! Should have taken my own time stamp pictures of mileage and gas amount before and after
PHILLIP T
Staunton Junction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Staunton, VA 24401
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Customer Reviews
- 3.0 Average Customer Rating
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The vehicle had a check engine light on when we received it, and the passenger-side door handle was broken. The location was listed as open starting at 8 a.m., but we were not able to enter the premises and speak with an employee until almost 10 a.m., after which they told us they did not have any furniture dollies. It was not a good experience.
Erica KThe previous person did not bring in the truck on time so he called to get them to bring it in. That was very helpful.
JAMES RThe truck was fine. I’d paid extra for a dolly and blankets but did not get them. I requested mobile pick up but instead had to go inside and wait for gas station clerk to give me keys which took over an hour because he had to check out every customer that came in.
NICOLETTE MTrucks are so outdated
Kristina R