The didn’t have the truck I wanted or a dolly, I had to rent a dolly from Lowe’s. It also took 30 min for them to figure out my reservation. Very bad U-Haul experience. Would not recommend.
Chris Z
Staunton Junction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Staunton, VA 24401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Crowded and guy wasn’t helpful
Christopher BTruck has mechanical issues, brake problems and the TPMS didn't work.
JEREMY FWhen renting this truck I brought it to the attendants attention that this truck was on E. He apologized, however, when I returned the truck to the rental place I put the gas exactly where it was when I rented it. I just received the receipt and I was charged nearly $60 for gas. I called in and the customer service representative filed a dispute on my behalf. I want my money back! This is fraudulent on every level. This should have been resolved yesterday when I called.
PRECIOUS LThe owner of this location was late, so instead of receiving my U-haul at 8 am, as scheduled, I was not able to get it until 8:30. It was not organized and there was a lack of communication.
Kylee T