I used the drop off - the location was a little confusing to find but good once we got there. I used the app
WENDY L
Captain Kirk Outdoor Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Staunton, VA 24401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We dropped off the truck at the location after hours so I can't say if they were helpful but the lot seemed clean. Drop box was available. Hopefully they fix this truck for the next family!
TRACY VSwift check-out of trailer was with folks that were friendly and cheerful while being administratively efficient! Steep grade of the pick-up and return lot takes a bit more than usual care.
ROBIN LDolly was not there, (still waiting to confirm refund). Everytime I go here they claim the gas isn't right and charge me. And I had to wander the lot looking for the truck as they gave no direction only the serial number . I really dislike this location but needed the truck due to unforseen circumstances. Would not recommend though.
Anya bWhole process went great. Only site improvements I could suggest is improving signage since finding office was not readily evident since the yard sign was pushed over in the snow.
Robert J