Horrible experience the truck that was rented to me had staring issues along with many other issues, including front shocks or struts that needed to be replaced steering alignment off to go straight you have to turn it right or left steering is erratic and vibrating the whole time because of the front end also damaged previous to the left driver door wouldn’t completely seal when shut resulting in horrible road noise blowing through the frame of the door, making it unbearable for the 3 1/2 hour one-way hike I had. Can’t believe this truck is still in use wouldn’t trust it to go a mile up the street let alone hundreds of miles.
Robert F
Lakeside Budget Storage of Sterling Heights LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling Heights, MI 48313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I requested the mobile app check in / pick up for early pick up before our selected location opened. When I arrived at the facility, our assigned truck was blocked in by 2 other trucks and we couldn't access our rented truck. We had a number of people lined up to assist with our move. We were delayed. I think it would be good service from U-Haul to reimburse us for part of our rental. We were disappointed with the mobile app pick up.
Robert RThe rental process was super quick and easy. There was no hassle at all.
DOMINIC PPlease inform customer that text will be sent and to take photos of inside of truck. We weren’t told and I didn’t hear my phone notification. We didn’t see the text until well into our move. Also, there should be a policy of all trucks being provided and returned with full tanks of gas. When being charged for hours, it is very inconvenient to be given a truck with 1/4 tank of gas and have to start the move my stopping for gas, in addition to adding gas again before returning it. The desk clerk was friendly.
ANNETTE WVery friendly staff. Quick service. We use this location twice a year for college moves and it's always seamless. Very convenient pick up and drop off process.
TRISHA M