I drove your car for 42 miles and when I got it back I had 4 gallons of gas. But they still charged me $9 based on the fuel gauge. Does that mean your small car is 6.5 gallons for 42 miles? Absolutely not. This is either a deliberate mistake, ignoring your car's gauge or a scam. And I will definitely tell my friends.
Mohammad M
SK Demolition
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, VA 20164
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Customer Reviews
- 4.0 Average Customer Rating
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Maintenance on the trucks. The front part of the truck was unlocked and it started going up. Locally I stopped on the side and my brother that was following me on his car with the movers, stopped and assisted me by locking it. I had requested multiple items on my original reservation and when I changed the reservation, they said no worries, and then I received a text from Uhaul telling me that the location had changed, and I get there and that location had none of the moving items I was going to rent, Dollie’s, blankets and more….
Julia HTerrible experience. On maps it is stated that it’s open until 2pm on Saturdays. When I call they say they close at noon. It was very hard to get the keys. Didn’t even say sorry. Very bad location. You also have to park the vehicle far away and walk to office to put the keys back.
ENGIN KArrived 10 mins before closing and doors were locked and no instructions or directions were given.
STAYLE POur reservation was set up by phone with the 800 number. She set it up for a main U-Haul property. The day before we get switched to Shepard Ave location. First it was in a business park e trembly hard to find. When we did find it, no one from U-Haul was there. The entire pickup was done by phone through a very nice gentleman in an adjoining office. It is very hard to agree to terms and such when you’re not physically seeing things. Unbeknownst to us our drop off location was changed to a different. Pittsburgh location, miles from the PleasantHills location which could have cost us $$$. Very poor handling of a reservation. And kudos to the gentleman who patiently finished our pickup.
Vincent P