Great service!
James Esser
SK Demolition LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, VA 20164
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had to remove some mess from inside the load compartment. Otherwise everything was very satisfactory with my experience.
Robert BermudezI arrived at the location on time (maybe 10 minutes early) and was told the person who handled the U-Haul rentals went to lunch?! Really? A phone call was made to the person and they processed my contract over the phone (no truck pulled up or visibly present for me) with the other gentleman that was there. The truck was not prepared for me to pickup as most vehicle rentals are. I was handed a key and utility dolly, then advised to walk down the street to find the truck number that matched the key—that would be my truck! It was covered in snow and sandwiched between two other vehicles (car and another moving truck) with no room to maneuver it out. The tank was not full upon receipt as most rentals are. It was by far the most unpleasant, unprofessional, and unsatisfactory rental experience I have had. I had movers waiting on me to return as I lost close to an hour of time dealing with picking up the truck. It should have taken 15-20 minutes tops. I was not expecting a scavenger hunt and I would not use or recommend this location.
Khaleela ZephyrMake sure snow and ice are cleared out of the parking lot & sidewalks where the trailers are returned to prevent personnel or equipment injury / damage. My spouse injured her left arm when she slipped and fell on the black ice when starting to guide the trailer back into an empty parking spot.
Dirk GallagherVery easy to do business
Robert White