It was quick and easy. Everything was in order.
Christopher J
Pioneer Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stouffville, ON L4A2G6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Staff was helpful and professional A great experience!
PETER BI originally booked my reservation at my usual U-Haul location, but received a call from U-Haul informing me that the trailer I needed would not be available at my regular location for my dates. The only alternative they could offer was at this Pioneer Gas Station location, as no closer sites had the trailer in stock. For context, this location is about 30 minutes from my regular site and well out of the way. It’s a busy gas station with limited space to maneuver a trailer, and the trailers are stored on grass behind a curb. When I arrived, the attendant could only handle the check-in process due to how busy the station was. My wife and I had to move the trailer ourselves—from the grass and over the curb—hook it up, and complete the safety check. The attendant then asked us to pull up in front of the store so he could take pictures, which we did. Two things stood out about the trailer: - It contained a lot of soil and debris, which we cleaned out ourselves. - One tire appeared to be retreaded rather than replaced. Both issues suggested that this location does not regularly maintain or clean its trailers, and may be cutting corners. When returning the trailer, I backed it onto a grass spot without a curb. I had some difficulty releasing it from the hitch, but another customer kindly stepped in to help. After disconnecting the trailer, I completed the return process in the app and went inside to notify the attendant. He asked me to move it to a different spot, but I declined, explaining that it was already disconnected and the return was processed. After some back-and-forth, he said he would take care of it. Overall, I found this location offered a poor rental experience. This was in stark contrast to my regular location, an auto repair shop, where the staff are friendly, hook up the trailer for me, and always provide clean, well-maintained units.
Chris ZI have not received any invoice and I done only 50 to 60 km , they charged more for sure.
Anura pEquipment is a bit old sometime and not well maintained.
Lok M