On the scheduled day of my move, my hired help cancelled on me 2 1/2 hours after our start time. I had to call movinghelp.com to get new moving help, which took awhile. Needless to say, after all of this we didn't actually start our loading until almost 5 hours late, which also meant that my truck return time was affected greatly. But Wendy was EXTREMELY kind, compassionate, and understanding of my situation, and was able to extend my rental period significantly, without additional charge. She had even offered a recommendation for last minute movers. I cannot tell you how grateful and appreciative I am that in one of my worst moving experiences ever, Wendy and this U-Haul location had my back. Thanks Wendy!
Kathleen R
The Hudson Paper Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stratford, CT 06615
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This place was chosen as they would be an OPEN location for DROP OFF. They were NOT. There was absolutely ZERO space to return a vehicle. NO SPACE. Luckly I have experience driving a tow truck and I can maneuver into tight spots. So I was just able to squeeze this 10' truck into a 12' opening. Besides the location, the way you have the UHaul APP to drop off was VERY confusing. Not easy to navigate. It is actually a sticky point that would make us NOT rent again. If you want to have drop off locations like this, you should make it easier for people to drop off and to use your APP. If my wife did not have a Smart Phone we could not have returned the truck. Sincerely,
Frank SExcellent service at The Hudson Paper Company where I picked up. Thanks to All.
FAWAZ Nthe key fob does not fit in the return box slot - instructions should be included for that scenario.
Lisa CVery easy to get the product and service at a very reasonable price. Thank you
JORGE C