This location was great. Had the truck ready when I needed. However the 800 customer service was terrible. I had trouble with the mobile app giving me and error and I could not get the combination to the lock box. It took me 45 minutes just to get help on the phone. The lady that answered was very rude and not helpful.
Michael C
Sours Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stuarts Draft, VA 24477
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Very helpful.
Maria WI didn't have my dolly that I paid $15 for. I had to drive back to the location to retrieve it. I then had to pay for an extra ~15 miles just for that reason. The truck itself sounded and drove horribly. The smell in the cab and the back smelled like dirty cats. I will pay extra for Penske next month when I need a truck again do the horrible service and experience I had with U-Haul.
BRANDONMICHAEL SThank you
JOSEPH LSours is very helpful with all things to do U-Haul
Don M