Although website and extra moving boxes both state they can be returned for refund, no location will allow the return of boxes.RYAN JOHN F.
Trailer Rental & Towing in Sudbury, ON at Tommys Car Wash
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sudbury, ON P3E3B8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location is easy to get to from the major roads. Unfortunately we needed help getting the trailer off the hitch and there was no one there to help us. Fortunately we were able to have a kind gentleman who was using the car wash assist us. If you need help this would not be a good location. But we were checked out quickly the next day.Peter N.
Great service .Abdennaceur L.
Ensure that the interior of the vehicle's cab is wiped down, especially the dash board. In these time of COVID, the steering wheel, seats, arm rests and all controls should be sanitized. Ensure that the windshield wash fluid is topped-up and the windshield is washed--there was not windshield wash and windshield was full of bid splatter.James K.
Customer service was not helpful. I filled the truck at the same level it was given to me, yet I was still charged a fuel service fee due to your mistake.Salvatore M.
The place was close Sunday our drop off day. Would have been nice to be told that at the time of booking this place as our drop off site. There were other drop off places that could have been selected.Jean Louis B.
Very good prices and services! Thank you!Normand B.
We were given the wrong keys and had to wait an hour before the guy got there to get the right ones. Due to this, we lost time and money on the movers we hired. The van was not clean (garbage inside and spilled pop), AND we were charged a cleaning fee of $25 because we didn't fold the blankets we rented. I guess there was no "cleaning fee" for the people who had it prior to us and we ended up footing their bill? I sent pictures to the online site when you first pick up your truck to prove it wasn't us, but I'm guessing that was ignored. Absolutely horrid experience all around during a stressful time in our lives.Denis M.
Empty pop can in holder.... dirty holders Was not wiped down after last customer.MARLENED O.
20 ft truck rented. Had been smoked in so heavily that it stank horribly. There was cigarette ash all over the dashboard. So much for extra cleaning measures during covid. Some of the rented pads stank so badly of animal urine they were unusable.Roger C.
Lots of space to move around and park, the online return process was super easy!! This location has a lot of room and was literally up the street from my new apartment.Ryan D.
No one was there internet stated that is was open but no one was there I was charged $20 for drop offANDRE B.
Not sure, everything went smoothly.Mark P.
Kal was awesometom D.
I'll be calling to discuss my experience.edwina R.
No one was around when we dropped the trailer off. After looking around and waiting for someone we decided to just leave it and return later to see if people had arrived back. When a place says it's opened, a worker should be present.Jennifer P.
Made me pick up the trailer and an inconvenient location. The person working there wins the award for 0 fucks given. Maybe grease your landing gear cranks once and a while? Will never be using uhaul ever again as this is the 3rd and final time you fuck meAlexander B.
Check tiresINES V.
Tommy is a nice guy..Cute tooTAMMY M.
You guys don't need to do anything to improve! Your service is exactly perfect ! If I ever need to rent another trailer Uhaul will be the first choice for me ! Thank you and keep up the great service that you bring !GERALD H.
Went to get trailer it cost more then I was quoted, plugged trailer in and it kept blowing the running light fuse on my truck, none of my 5 other trailers do this with my truck and I had to do night driving as I was picking up a car in north bay. Car straps were all ripped and tattered. Had a paper license plate on trailer, trailer was parked in a snow bank and covered in ice at the rental location. I was stopped by police in north bay due to the paper license plate and no running lights, was given a warning as it was a problem with your equipment and as a mechanic i was able to show police it was a trailer issue. Was not impressed one bit with the overall experiencejames C.
Trailer was in a snow bank . Attendant was not the most helpful or friendliest. Location was not the easiest to navigate. Overall experience with u haul not happy.Chris F.
Wasn't happy with the customer service..he wasn't pleasant nor did he seem to care about his customer..not very good interpersonal skills. In these trying times I know everyone is going through their own hell however that was very poor customer service and I wasn't having a good morning myself and didn't take it out on him so being mindful of others especially in the customer service line of work, being kind, polite and showing some appreciation for choosing your business would go a long way. I think if you don't enjoy what you do you shouldn't do it at all as customer support and service goes a long way if you want your customer returning.? Have a great day! Thanks ChristieCHRISTIE B.