The Agent at the pick location was great. However, Uhaul did not honor the price agreed upon in the original contact. The agent tried thier best to assist me we even called uhaul for assistance. Nothing worked. Finally we were told over the phone by a uhaul representative that I could pay the price that uhaul was checking me at and uhaul would immediately refund the amount over the original contract. So I did. This transaction happend on July 26, 2025. It is currently July 29, 2025 and I have not received any refund.
April C
Sumter Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumter, SC 29150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Trying to charge us for damage that wasn’t from us and we paid for insurance. Would never recommend this place to anyone
Robert CThis was my first time using U-Haul, and it was smooth from the very beginning. I would definitely use U-Haul again in the future.
SIENNA JHelped us out and got us finished up with our return - owners resolved poor logistics from our pickup location in PA
RICHARD CStaff was helpful and worked with me on returning the equipment at their location instead of the location that was booked. Reason for change in drop off was due to a bad tire on trailer.
GREGORY S